Last updated November 11, 2025

We're big fans of Voi, the new e-bike scheme with hundreds of cycles available for hire across the capital. The prices are reasonable, the bikes are fun to ride, and downright handy if you find yourself in town without your own or need to sprinkle some cycling into a multi-modal journey across town.
During this 'trial' period in Edinburgh, there are a number of issues cropping up with the impact of the bikes on the streetscape - and as some had predicted, the parking of the bikes is creating some less than ideal situations for pedestrians and cyclists alike. Among these is the parking of Voi bikes in cycle parking racks, which we're taking up with Voi as something we'd like to see action on.
πΈ As well as shooting our own photos, we're also taking submissions - send your photo to hello+voiracks@edi.bike with a note of the location.
π³ Voi cycles don't need to be in cycle racks; they feature a central stand to hold up on their own, and they have an internal locking system rather than needing locked to something. When they're left in cycle parking, they block a space to lock up a privately owned bike, and are heavy and difficult to move β issuing a loud alarm if shifted.
πΈ Many of Voi's photos of each parking zone within their own app show Voi bikes parked in cycle racks across the city (see below), suggesting this is suitable;
π°οΈ A number of the parking zones are located close enough to a cycle parking rack that users can end their trip with the bike in a rack and this be accepted by the app, because of GPS accuracy / precision;
π± There is no guidance in the app when parking a Voi bike to suggest that cycle racks shouldn't be used;
π€ There is no current rule about cycle rack parking, or enforcement within the mix of artificial intelligence and offshore staff who review parking photos, that would lead to users receiving feedback about using cycle racks to end their trip.
Click to view larger images in a gallery:
We're calling on Voi, in partnership with the City of Edinburgh Council, to:
π³ 1. Adopt a policy that Voi bikes should be discouraged from using cycle rack parking spaces in Edinburgh, which doesn't seem to exist at present;
πΈ 2. Update in-app photos of parking zones to only show bikes on their stands within the geo-fenced zone, not left in cycle racks;
π± 3. Add guidance when parking to say bikes should be left on their stand and not in cycle racks, and update parking photo review to enforce this.
π 4. Monitor cycle rack parking, and where persistent shift the geo-fenced parking zone further away from cycle rack locations to prevent rack parking even in cases of GPS inaccuracy.
Rack parking is far from the only issue with the trial scheme, but it's the first and most easily actionable one we're turning our attention to.
πΈ Send your photo to hello+voiracks@edi.bike with a note of the location.